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Emergency Plumbing Mandurah

Frequenty Asked Question About Emergency Plumbing

We tried to answer a few questions that our first-time customers ask often to help you make an informed decision in availing our services. If you do not find the answer to your question here please feel free to reach out to our friendly team who are happy to assist.

  • What should I do in a plumbing emergency?

    In a plumbing emergency, take the following steps:

    • Shut off the water: Locate the main water shut-off valve and turn it off to stop the flow of water.
    • Contain the problem: If safe to do so, try to contain the water or sewage to prevent further damage.
    • Evacuate the area: If there is a gas leak or risk of electrical hazards, evacuate the area and call emergency services.
    • Call a plumber: Contact a licensed emergency plumber immediately to assess and resolve the issue.
    • Document the damage: Take photos or videos of the damage for insurance purposes.
  • Is there a difference between regular plumbing services and emergency plumbing services?

    Yes, emergency plumbing services are available 24/7 and prioritize immediate response to urgent situations. Regular plumbing services are scheduled appointments for non-urgent repairs, installations, or maintenance.

  • Are your emergency plumbers licensed and insured?

    Yes, all our emergency plumbers are fully licensed, insured, and trained to handle a variety of emergency plumbing situations safely and effectively.

  • How quickly can you respond to a plumbing emergency?

    We strive to respond to plumbing emergencies promptly. Our team is available 24/7, and we aim to arrive at your location as quickly as possible, usually within an hour of your call.

  • Do you charge extra for emergency plumbing services?

    Emergency plumbing services may incur additional charges due to the immediate response and after-hours service. We provide transparent pricing and will discuss any additional fees with you before starting work.

  • Can you help with water damage cleanup after a plumbing emergency?

    Yes, we offer water damage cleanup and restoration services to help mitigate the effects of plumbing emergencies. Our team can remove excess water, dry affected areas, and restore your property to its pre-damage condition.

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